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Surestay Plus Hotel By Best Western Durham Medical Center, Durham
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Key details
About the Hotel
3710 Hillsborough Rd,
Durham,
North Carolina,
United States,
27705-2906,
North Carolina
Surestay Plus Hotel By Best Western Durham Medical Center offers a 3-star experience with convenient access to nearby medical facilities and recreation areas. Guests can enjoy complimentary hot breakfast and free Wi-Fi throughout the property.
Rooms & Amenities
All 113 air-conditioned rooms at Surestay Plus Hotel include refrigerators, LCD televisions, and free Wi-Fi. Each room features a private bathroom stocked with complimentary toiletries.
Dining & Nearby Options
Guests can enjoy a complimentary breakfast buffet featuring hot and cold items, including eggs, waffles, yogurt, and fresh fruit. A variety of dining options, such as Cook Out and KFC, are located within 0.5 miles from the hotel.
Leisure & Activities
This Durham hotel features a fitness center and an outdoor pool for leisure activities. The area offers hiking and biking trails as well as golf courses nearby for outdoor enthusiasts.
Services & Local Area
Surestay Plus Hotel By Best Western has a business center and meeting room facilities measuring 480 square feet. The hotel also provides a free shuttle service to Duke Main Hospital and has multilingual staff available for assistance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast provided was a good surprise, with a variety of tasty options that set a great tone for the day.” view full review
Accessible Features
“I noticed that there are excellent accessibility features around the hotel, which are very accommodating for all guests.” view full review
Clean and Cozy!
“My room was surprisingly clean and comfortable, providing a cozy atmosphere that made me feel at home during my stay.” view full review
Great Convenience!
“Having a fridge and microwave in the room made it easy to store and prepare snacks, which I found incredibly convenient.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Housekeeping
Laundry
Shops/Commercial services
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Swimming pool
Sun loungers
Room features
Air conditioning
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
3710 Hillsborough Rd,
Durham,
North Carolina,
United States,
27705-2906,
North Carolina
Map view
3710 Hillsborough Rd,
Durham,
North Carolina,
United States,
27705-2906,
North Carolina
City landmarks
Garden
Sarah P. Duke Gardens
3.4
km
Church
Duke University Chapel
3.1
km
4409 Bennett Memorial Rd
Bennett Place Historic Site
2.3
km
Kings Plaza Shopping Center
1.2
km
McMannen United Methodist Church
680 m
Central Church of Christ
880 m
Church
The Church of Jesus Christ of Latter-day Saints
1.5
km
Church of Christ
1.5
km
Bennett Place State Historic Site
1.8
km
Zoo
Duke Lemur Center
3.4
km
Unity Monument
1.7
km
Church
Saint Lukes Episcopal Church
1.7
km
Church
Mount Bethel Presbyterian Church
1.9
km
Loehmann's Plaza
1.9
km
Stadium
Cameron Indoor Stadium
3.3
km
Christ Cathedral Oasis of Love Church
2.0
km
2828 Duke Homestead Rd
Duke Homestead and Tobacco Factory
3.4
km
800 White Pine Dr
Duke Forest
2.5
km
300 Blackwell St #104
American Tobacco Campus
5.8
km
Church
Bethel Christian Center
2.3
km
Tabernacle of Life Church
2.3
km
Veteran's Memorial
2.4
km
110 Frank Basset DR
Wallace Wade Stadium
3.5
km
Church
Bethany United Methodist Church Fellowship Center
2.5
km
Bethany United Methodist Church
2.5
km
Great Commission Full Gospel Church
2.7
km
Duke University Medical School
2.7
km
Griffith Film Theater at Bryan Center
2.9
km
Museum
Nasher Museum of Art
3.8
km
Theatre
Common Ground Theater
2.8
km
Nearby
Kings Plaza Shopping Center
960 m
McMannen United Methodist Church
680 m
Central Church of Christ
880 m
Restaurants
Cook Out
400 m
3624 Hillsborough Rd
Subway
480 m
3600 Hillsborough Rd Ste D
KFC
590 m
3570 Hillsborough Rd
Zaxby's
810 m
3520 Hillsborough Rd
Reviews and Ratings
Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
convenient location
provided hand lotion
rooms not clean
poor dining experience
5.4/10
Guest rating
Rooms
5.0
Location
6.3
Service
6.0
Dining
5.3
Guest reviews
5.4/10
based on 3 reviews
5.3
5.3/10 based on 265 reviews
Robert
United States,
April
2024
5.4/10
My stay at the Quality Inn and Suites had its ups and downs. The rooms were not up to standard with water in the bath cup not flowing away and some cleanliness issues, including a smell of urine and cigarettes. However, the staff was accommodating despite some communication issues among them.
Rooms
5.0
The room I stayed in had water in the bath cup not flowing away and was full of hairs. Additionally, there was an unpleasant smell of urine and cigarettes.
Service
6.0
The staff, particularly the overnight crew, was accommodating, but there seemed to be some miscommunication issues among the construction crew. They could have been better at informing guests about ongoing problems.
Location
7.0
While the location was convenient and easy to find, it was not in the most desired part of town. However, it was close to Duke Hospital, Duke Medical Center, Duke Gardens, and other attractions.
Dining
5.0
The breakfast was not up to my expectations for a North Carolina stay. I missed having traditional grits, and the service was somewhat late. The dining experience left more to be desired.
Facilities
5.0
The facilities overall could have been better. Some improvements needed in areas like housekeeping and commercial services.
Beth
United States,
February
2024
5.0/10
My stay at the hotel had its ups and downs. The rooms were not as clean as I expected after one night filled with pizza and donuts, but the location was convenient, near places to eat and the pharmacy. The service was a mixed bag, with some helpful and pleasant interactions, while others were quite rude. The dining experience left much to be desired, with poor conditions in the bathroom. Despite these shortcomings, the hand lotion provided was a nice touch in the bathroom.
Rooms
5.0
The rooms needed more attention in terms of cleanliness.
Service
5.0
The service varied from helpful to rude.
Location
6.0
The location was convenient for nearby amenities but felt a bit sketchy.
Dining
5.0
The dining experience was not pleasant due to poor bathroom conditions.
Facilities
5.0
The facilities showed some signs of wear and could use some upgrades.
convenient location
rooms not clean
Frank
United States,
November
2023
6.2/10
The hotel had some issues with the rooms like no hot water, malfunctioning TV remote, and an old heater that smelled like it was on fire. Additionally, there was a noticeable smell of weed in the hallway and room, which was unpleasant. On the bright side, the hotel staff was friendly and courteous. The location was convenient to various amenities and services. The dining experience was satisfactory with good food options. Overall, the hotel had its drawbacks, but it also had some positives to offer.
Rooms
5.0
The rooms had some issues with hot water, TV remote, and an old smelly heater. The color scheme was also unappealing.
Service
7.0
The service provided by the staff was friendly and courteous. They were pleasant to interact with.
Location
6.0
The hotel's location was fine, close to various amenities such as restaurants, shops, and gas stations.
Dining
8.0
The dining experience offered good and varied food options, making it satisfying overall.
Facilities
6.0
The hotel had the basic facilities required for a comfortable stay.
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